Did you know? You can claim Vital supplements from your medical aid

We know your family’s health is important. Especially during seasonal changes and times of stress. Now, you can purchase your favourite Vital supplements – and apply for a refund through your medical aid using NAPPI codes. Staying healthy has never been more rewarding.

WHAT IS A NAPPI CODE?

A NAPPI code is a unique coding system which allows you to claim a refund from your medical aid. NAPPI (National Pharmaceutical Product Index) codes are used for medicines, surgical or consumable products and medical procedures. This special code:

  • Is a recognised medical aid product code
  • Allows you to apply for a refund from your medical aid scheme

HOW DOES THE REFUND WORK?

Your medical aid might reimburse you for Vital supplements that you’ve recently purchased. This amount will be deducted from your medical aid savings.

90-Day window period

You’ll need to contact your medical aid and submit the unique NAPPI code together with your invoice or receipt within 90 days of purchase.

IS THE REFUND GUARANTEED?

The reimbursement of your Vital supplements isn’t guaranteed as it depends on your medical aid’s terms and conditions. To check, contact them directly and find out if they allow for Vital vitamin and supplement refund claims using NAPPI codes.

HOW DO I CLAIM FROM MY MEDICAL AID?

If your medical aid accepts NAPPI code reimbursement claims, they will need some information and documentation from you:

  • Purchase your Vital supplements as you normally would
  • Save your receipt or invoice
  • Write down the Vital NAPPI code on the receipt or invoice
  • Submit the invoice or receipt to your medical aid within three months of purchase
  • Complete and submit any other documents that may be required

VITAL NAPPI CODES

Our NAPPI codes comprise of 9 digits. You’ll find this unique code at the back of the supplement box.

Important to remember:

  • Make sure you keep the product box somewhere easily accessible if you want to apply for a reimbursement claim back within the 3-month window period.
  • Vital NAPPI code claims don’t apply to any food items.

Visit the Vital Takealot store to browse and shop your favourite supplements.